Content

API

TEMPORARY_REJECTION renamed to RFI

The temporary rejection status has been renamed to RFI across customer verification, associated parties, and webhook events.

Abstract changelog cover for TEMPORARY_REJECTION renamed to RFI
Abstract changelog cover for TEMPORARY_REJECTION renamed to RFI

Breaking change. The status value, the value returned for each associated party, and the webhook event name have all changed. Update your integration before deploying to production.

Customer and associated party status renamed

The verification status TEMPORARY_REJECTION is now RFI (Request for Information). The rename applies to the status field on both the customer and each entry in the associatedParties array, in API responses and webhook payloads.

New customer.rfi webhook event

A new customer.rfi webhook event has been introduced. The customer.temporary_rejection event will continue to exist, but it will no longer fire, only the new customer.rfi event will be emitted. The customer.temporary_rejection event will be removed in a future release.

Update your subscriptions on the dashboard to start receiving the new customer.rfi event.

Stay up to date with what Lumx is developing.

Sign up to receive them by email.

Lumx

Copy link

Copied!

temporary_rejection-renamed-to-rfi

API

In this page

©2026. All rights reserved.

LUMX SOCIEDADE PRESTADORA DE SERVIÇOS DE ATIVOS VIRTUAIS LTDA., a private legal entity, enrolled with the CNPJ/MF under No. 42.887.120/0001-00 ("Lumx"), acts as a virtual asset service provider and is in the process of adapting to the regulatory regime for Virtual Asset Service Provider Companies (SPSAV), pursuant to Central Bank of Brazil (BCB) Resolution No. 520/2025, currently being subject to the transition regime set forth in Article 88 thereof.


Lumx US OP LLC ("Lumx") is a financial technology and payments infrastructure company. Lumx US OP LLC is a Money Service Business (MSB) registered with the Financial Crimes Enforcement Network (FinCEN) (MSB #31000316459619). Lumx is not a state-licensed money transmitter and does not, in its own capacity, engage in the provision of regulated money transmission services. All such regulated activities are conducted exclusively through, and under the licenses of, duly authorized financial-institution partners.


Lumx is not a bank, financial institution, payment institution, or custodian of client funds. Certain services made available through the Platform may be provided by duly authorized and regulated third-party partners, in accordance with applicable laws and regulations.

Please refer to Lumx’s Terms of Use and Privacy Notice for further information regarding the conditions governing the use of the Platform and the processing of your personal data.