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New account statuses and lifecycle

Accounts now report their full lifecycle, with a webhook for each new transition.

Abstract changelog cover for New account statuses and lifecycle
Abstract changelog cover for New account statuses and lifecycle

Accounts now report the full lifecycle:

  • New statuses: AWAITING_ONBOARDING (account created, customer not yet verified), REQUESTED (customer approved, provisioning requested), REJECTED (account application rejected), and INACTIVE (customer deactivated), in addition to the existing PROVISIONING, RFI, and ACTIVE.

  • CLOSED was merged into INACTIVE, and the account.closed webhook event was removed.

  • New webhook events: account.awaiting_onboarding, account.requested, account.rejected, and account.inactive. During the migration, account creation emits both account.awaiting_onboarding and the legacy account.provisioning, so existing integrations keep working.

Subscribe to the new account.* events in the Dashboard's webhook settings. See Accounts.

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LUMX SOCIEDADE PRESTADORA DE SERVIÇOS DE ATIVOS VIRTUAIS LTDA., a private legal entity, enrolled with the CNPJ/MF under No. 42.887.120/0001-00 ("Lumx"), acts as a virtual asset service provider and is in the process of adapting to the regulatory regime for Virtual Asset Service Provider Companies (SPSAV), pursuant to Central Bank of Brazil (BCB) Resolution No. 520/2025, currently being subject to the transition regime set forth in Article 88 thereof.


Lumx US OP LLC ("Lumx") is a financial technology and payments infrastructure company. Lumx US OP LLC is a Money Service Business (MSB) registered with the Financial Crimes Enforcement Network (FinCEN) (MSB #31000316459619). Lumx is not a state-licensed money transmitter and does not, in its own capacity, engage in the provision of regulated money transmission services. All such regulated activities are conducted exclusively through, and under the licenses of, duly authorized financial-institution partners.


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